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Healthcare
The Italian National Health Service
In the event of an emergency and you are in need of an ambulance or require immediate medical attention, call 118 (toll free) from any telephone in Italy. Police can be reached by dialing 113.
The Italian National Health Service (INHS) was established in 1978 with the stated objective to safeguard the health of every patient and provides healthcare access to all.
Italy health system ranks number 2 behind France at number 1 on the World Health Organizations (WHO) ranking of its member nations health systems, while the US comes in at number 37 though it tops the lists of spending on health care as a percent of GDP.
Residents of Italy who are covered by the National Health Service (and their dependents) are provided hospital services free of charge. Visitors, or persons not enrolled under the National Health Service plan, are expected to pay hospital charges in full and then claim a reimbursement from their insurance carrier, if applicable. Some hospitals do not take credit cards; but some may agree to bill patients after discharge.
American citizens legally living in Italy can join the National Health Service. To qualify you must provide the following:
· residence certificate (certificato di residenza) obtained at the office of Vital Statistics (Ufficio Anagrafe) at the local Commune (town hall)
· visa issued by the Italian Consulate
· permit to stay in the country (permesso di soggiorno) obtained at local police station
· family status certificate (stato di famiglia certificato) - register yourself and dependents at the office of Vital Statistics (Ufficio Anagrafe) at the local Commune
· Codice Fiscale (taxpayer number) available from the Agenzia del'Entrate of your district.
Patients can choose between public and private hospitals. Public hospitals normally provide both emergency and non-emergency services. At public hospitals, patients may receive emergency services at no cost or upon payment of a limited contribution, depending on the public hospital’s policy. Non-emergency services provided by public hospitals are subject to a fee.
The “quality” standards at public hospitals may be different from those of American hospitals. Italian public hospitals must meet quality standards and criteria established by Italian law and are normally equipped for all kinds of emergency services.
Private hospitals do not normally have emergency rooms. To be admitted it is usually necessary to make arrangements with the hospital’s administration or directly with a doctor affiliated with the private hospital prior to being admitted.
Private hospitals normally have higher fees than public hospitals. Patients in private hospitals are generally required to pay fees upfront before leaving the hospital. (Patients with insurance may subsequently seek reimbursement from their insurance companies.) Some private hospitals may be “accredited” which means that fees can be reimbursed by the National Health Service if the patient is an official resident in Italy and affiliated with the National Health System.
Medical personnel working in Italy are not required to speak English. However, some doctors may be able to communicate in English. An abbreviated list of English speaking doctors, and hospitals where some English is spoken in the primary regions where Americans live (Rome, Florence, Milan, Naples and Venice) can be found below, for a more complete listing of physicians throughout the country visit the US Embassy in Italy website.
Traveling with Medication for Personal Use
Travelers arriving in Italy with medication, except for narcotic drugs, psycho-tropic and doping substances are not generally required to abide by any specific Italian regulation.
For amounts of medication which exceed those sufficient for 30 days of treatment, Italian health and customs authorities request travelers show a doctor’s prescription.
Travelers carrying narcotic drugs for personal medical use must have a medical certificate (prescription) drawn up by a competent state health authority prior to their departure. Failure to do this may result in the confiscation of the narcotic drugs by the customs’ authorities.
Any medications being carried overseas should be left in their original containers and be clearly labeled
If you have any medical issues or questions regarding medicine while staying in Italy, it is recommended you contact one of the English speaking doctors listed below.
Medical Information for Americans Abroad
If an American citizen becomes seriously ill or injured abroad, a US consular officer can assist in locating appropriate medical services and informing family or friends. If necessary, a consular officer can also assist in the transfer of funds from the United States. However, payment of hospital and other expenses is the responsibility of the traveler.
Before going abroad, learn what medical services your health insurance will cover overseas.
If your health insurance policy provides coverage outside the United States, REMEMBER to carry both your insurance policy identity card as proof of such insurance and a claim form.
Although many health insurance companies will pay ustomary and reasonable hospital costs abroad, very few will pay for your medical evacuation back to the United States. Medical evacuation can easily cost $10,000 and up, depending on your location and medical condition.
THE SOCIAL SECURITY MEDICARE PROGRAM DOES NOT PROVIDE COVERAGE FOR HOSPITAL OR MEDICAL COSTS OUTSIDE THE U.S.A.
Senior citizens may wish to contact the American Association of Retired Persons (AARP) for information about foreign medical care coverage with Medicare supplement plans.
IMPORTANT: Note Your Passport before you depart
In case of an accident to facilitate identification, be sure to complete the information page on the inside of your passport providing the name, address and telephone number of someone to be contacted in an emergency.
Travelers with any pre-existing medical problems should carry a letter from their attending physician, describing the medical condition and any prescription medications, including the generic name of prescribed drugs.
Public Hospitals in Rome
Near Termini Train station and Colesseum
Ospedale Fatebenefratelli
Via di Ponte Quattro Capi 39
00186 Rome
39 06 68371
Ospedale San Giovanni Addolorata
Via dell'Amba Aradam 9
00184 Rome
39 06 77051
Policlinico Umberto I
Viale del Policlinico 155
00186 Rome
39 06 49971
Near Fiumicino Airport
Ospedale Pediatrico Bambino Gesú
Piazza di Sant’Onofrio 4
00165 Rome
39 06 68591
Ospedale San Camillo
Via Portuense 332
00151 Rome
39 06 58701
Ospedale Santo Spirito
Lungotevere in Sassia 3
00193 Rome
39 06 68351
Policlinico Agostino Gemelli
Largo Agostino Gemelli 8
00168 Rome
39 06 30151
Near Paroli
Ospedale San Pietro-Fatebenefratelli
Via Cassia 600
00189 Rome
39 06 33581
Ospedale Sant’ Andrea
Via di Grottarossa 1035-1039
00189 Rome
39 06 33771
Private Hospitals in Rome
Near Termini Train station and Colesseum
Clinica Villa Flaminia (Coronary Care Unit)
Via Luigi Bodio 58
00191 Rome
39 06 361494
Clinica Villa Margherita
Viale di Villa Massimo 48
00161 Rome
39 06 862751
Near Fiumicino Airport
European Hospital
Via Portuense 700
00148 Rome
39 06 659751
Infectious and Tropical Diseases Center
Via Trionfale 79
00136 Rome
39 06 3903-0481
http://www.cesmet.com/index.php
Salvator Mundi International Hospital
Viale delle Mura Gianicolensi 67
00152 Rome
39 06 588 961
Near Paroli
Clinica Mater Dei (Coronary Care Unit)
Via Antonio Bertoloni 34
00197 Rome
39 06 802201
Clinica Paideia (Neurology)
Via Vincenzo Tiberio 46
00191 Rome
39 06 330941
Clinica Villa Mafalda (Coronary Care Unit)
Via Monte della Gioie 5
00199 Rome
39 06 860941
Near the University of Rome “La Sapienza”
Rome American Hospital
Via Emilio Longoni 69
00155 Rome
39 06 22551
English Speaking General Practitioners and Internist in Rome
Dr. Beata Olga Halicz Sepe
Viale Bruno Buozzi 51
00197 Rome
39 338 627-9002 cell
Dr. Tobias Wallbrecher
Via Domenico Silveri 30
00165 Rome
39 06 638-0569
Dr. Vincenzo Bacci
Via Nizza 22
00198 Rome
39 06 578 0738
39 339-406-7880 cell
Dr. Susan Levenstein
Aventino Medical Group
Via Sant’ Alberto Magno 5
00153 Rome
39 06 578-0738
Dr. Louis Michael Mauro
Piazza Asti 6
00182 Rome
39 06 6649-5660
39 349 072-7494 cell
Dr. Christian Abi Nassif
Salvador Mundi
Via della Mura Gianicolensi 47
00125 Rome
39 06 588 961
39 06 972 52516 Fax
39 335 215 443 cell
Dr. Dominique Van Doorne
Piazza Stefano Jacini 26/A (Near Paroli) Mon, Tue & Thurs
00191 Rome
39 06 329 1342
Viale di Villa Massimo 48 (Near University of Rome) Weds & Fri
00161 Rome
39 06 862 751
Pharmacies where English is Spoken
Near Termini Train station and Colesseum
Farmacia Barberini
Piazza Barberini 10
00187 Rome
39 06 487-1195
Farmacia Brienza
Piazza Risorgimento 44
00192 Rome
39 06 397 381 86
Farmacia della Stazione
Piazza Cinquecento 51
00185 Rome
39 06 488 0019
Farmacia Dorrichi
XX Settembre 47
00185 Rome
39 06 679 4680
Farmacia Internazionale
Piazza Barberini 49
00187 Rome
39 06 482 5456
Piram
Via Nazionale 228
00184 Rome
39 06 488 0754
Near Paroli
Farmacia Carnovale
Via Roccantica 2
00199 Rome
39 06 860 1748
Farmacia Tre Madonne
Via Bertoloni 5
00197 Rome
39 06 807 3423
At the Vatican
Farmacia del Vaticano
Porta Sant’ Anna
Via di Porte Angelica
00120 Vaticano
39 06 698 83422
Public Hospitals in Florence
Centro Traumatologico Ortopedico
Largo Palagi 1
50134 Florence
39 055 794-8227
Istituto Ortopedico Toscano "P. Palagi"
Viale Michelangelo 41
50144 Florence
39 055 65 881
Ospedale di Careggi
Viale Morgagni
50134 Florence
39 055 794 7111
Ospedale "I Fraticini"
Via Massoni 21
50010 Florence
39 055 400 041
Ospedale Oftalmico Fiorentino
Via Masaccio 213
50132 Florence
39 055 578 444
Ospedale di Camerata
Via della Piazzola 68
50133 Florence
39 055 693 8586
39 055 587 999
Ospedale di S. Maria Nuova
Piazza S. Maria Nuova 1
50122 Florence
39 055 69 381
Ospedale di S. Maria Annunziata (Ponte a Niccheri)
Via dell'Antella 58
50012 Antella, Florence
39 055 69 361
39 055 24 961
Nuovo Ospedale di San Giovanni di Dio (Torregalli)
Via Torre Galli 3
50143 Florence
39 055 71 921
39 055 69 321
Ospedale A.Meyer (Pediatric Hospital)
Viale Pieraccini 24
50139 Florence
39 055 566 2319 or 2322
39 055 566 21
Villa Monna Tessa (Emodyalisis)
Viale Pieraccini 18
50139 Florence
39 055 794 9271
Private Hospitals in Florence
Dei Glicini e Ulivella
Via Pergolino 4/6
50139 Florence
39 055 429 611
Villa Maria Beatrice (Cardio-vascular Surgery)
Via Manzoni 12
50121 Florence
39 055 235 71
Piccola Compagnia di Maria (Blue Sisters)
Via Cherubini 8
50121 Florence
39 055 500 2093
39 055 576 423
Santa Chiara
Piazza Indipendenza 11
50132 Florence
39 055 503 81
Villa Donatello
Piazzale Donatello 14
50132 Florence
39 055 50 975
Villa Maria Teresa
Via della Cernaia 18
50129 Florence
39 055 474 741
39 055 468 7111
39 055 477 902
Istituto di Neuroscienze
Viale Ugo Bassi 1
50032 Florence
39 055 587 889
English Speaking General Practitioners and Internist in Florence
Studio Medico Associato
Medical Service
Via Lorenzo il Magnifico 59
50129 Florence
39 055 475 411
39 055 474 983 Fax
medserv@tin.it
24 hours on call. Can arrange for home consultations
Dr. Stephen Kerr
Piazza Mercato Nuovo 1
50123 Florence
39 055 288 055 tel/fax
335 836 1682 cell
www.dr-kerr.com
Navigate Health International - Florence Medical Assistance
Via Michele Mercati 59r
50139 Florence
39 055 462 7276
39 055 461 880 Fax
www.FlorenceMedicalAssistance.com
information@FlorenceMedicalAssistance.com
Florence Medical Assistance offers coordinated medical care to English speakers living in or visiting Florence. Visit the website to become a member.
Dr. Filippo Pieralli
Via Guido Monaco 29 2nd Fl.
50134 Firenze
39 055 357 845
39 055 361 912
39 055 357 845 Fax
335 676 9455 cell
filpiero@tin.it
Dr. Giuseppe Luciano Spatoliatore
Ospedale S. Giovanni di Dio
Via Torregalli 3,
50143 Florence
39 055 599 468
39 055 719 2237
39 055 719 2422 Fax
338 628 2128 cell
Public Hospitals in Milan
Ospedale Niguarda
Piazza Ospedale Maggiore 3
20162 Milan
39 02 64441
Ospedale Maggiore (Policlinico) the Hospital includes the
Mangiagalli Institute a specialized maternity hospital
Via F. Sforza 35
20122 Milan
39 02 55033255
39 02 55032489
Ospedale Fatebenefratelli
Corso Porta Nuova 23
20121 Milan
39 02 63631
Ospedale Macedonio Melloni
Via Macedonio Melloni 52
20129 Milan
39 02 63631
Ospedale San Carlo
Via Pio Secondo 3
20147 Milan
39 02 40221
Ospedale San Giuseppe
Via San Vittore 12
20123 Milan
39 02 85991
Ospedale San Raffaele
Via Olgettina 60
20132 Milan
39 02 26431
Ospedale San Paolo
Via di Rudini 8
20142 Milan
39 02 81841
Ospedale Luigi Sacco
Via G. B. Grassi 74
20157 Milan
39 02 39041
Private Hospitals in Milan
Casa Di Cura Columbus
Via Buonarroti 48
20145 Milan
39 02 480801
Casa di Cura Citta di Milano
Via Lamarmora 10
20122 Milan
39 02 54281
Casa di Cura Capitanio
Via Mercalli 30
20122 Milan
39 02 583891
Casa di Cura La Madonnina
Via Quadronna 29
20122 Milan
39 02 583951
Istituto Clinico Humanitas
Via Manzoni 56
20089 Milan
39 02 82248224
English Speaking General Practitioners and Internist in Milan
Dr. Paolo Danna
Ospedale Sacco
Via Vittoria Colonna 49
20157 Milan
39 335 682 6653 cell
Dr. William Frelich
American International Medical Center
Via Giuseppe Mercalli 11
20122 Milan
39 02 58319808
39 02 58316605 Fax
39 335 570 1055 cell
Dr. Ute Samtleben
Milan Medical Center
Via Angelo Mauri 3
20144 Milan
39 02 439 90401
39 02 439 89800 Fax
39 338 165 1324 cell
www.milanmedicalcenter.it/
Dr. Riccardo Scarcella
Viale Antonio Gramsci 135
Sesto San Giovanni
20127 Milan
39 338 306 7493 cell
Dr. Jack M. Turner
Via Bisanzio 11
20151 Milan
39 02 452 2701
39 347 386 0397 cell
Dr. Fabio Massimo Ulivieri
Casa di Cura La Madonnina
Via Quadronno 29
20122 Milan
39 02 583 95260 tel/fax
Public Hospitals in Naples
Ospedale Ascalesi
Via Egiziaca Forcella 31
80139 Naples
39 081 254 2111
Ospedale Cardarelli
Via Cardarelli 9
80131 Naples
39 081 747 1111
Centro Traumatoligico Ortopedico
Viale Colli Aminei 21
80131 Naples
39 081 254 5111
39 081 254 5510 Emergency Room
Ospedale Monaldi
Via L. Bianchi
80131 Naples
39 081 706 1111
Ospedale San Giovanni Bosco
Via Filippo Maria Briganti 255
80144 Naples
39 081 254 5111
39 081 254 5236 Emergency Room
I Policlinico
(University Hospital)
Piazza L. Miraglia 392
80138 Naples
39 081 566 1111
II Policlinico
(University Hospital)
Via L. Pansini 5
80131 Naples
39 081 746 1111
Ospedale Santa Maria Di Loreto (aka Loreto Crispi)
Via Michaelangelo Schipa 135
80122 Naples
39 081 254 7111
Ospedale Santa Maria Di Loreto (aka Loreto Mare)
Via A. Vespucci
80142 Naples
39 081 254 2701
39 081 254 2743 Emergency Room
Ospedale San Gennaro
Via San Gennaro dei Poveri 25
80145 Naples
39 081 254 5111
Ospedale Santobono (for children under 12 years of age)
Via Mario Fiore 6
80123 Naples
39 081 220 5438
39 081 220 5913 Emergency Room
39 081 220 5915 Emergency Room (pediatrician)
Ospedale San Paolo
Via Terracina 219
80125 Naples
39 081 254 8211
39 081 254 7884 Emergency Room
Private Hospitals in Naples
Clinica Mediterranea
Via Orazio 2
80122 Naples
39 081 725 9111
Ospedale Evangelico
"Villa Betania"
Via Risanamento
80147 Naples
39 081 591 2111
39 081 591 2156
Ospedale Internazionale
Via Tasso 38
80121 Naples
39 081 761 2060
39 081 761 1017
Clinica Ruesch
Viale M.C. Savoia, no. 39
80122 Naples
39 081 717 1811
Villa del Sole
Via Alessandro Manzoni 15
80123 Naples
39 081 547 9111
English Speaking General Practitioners in Naples
Dr. Luigi Improta
Via B. Cairoli 75
80017 Naples
39 081 45 9311
39 338 806 2385 cell
Public Hospitals in Venice
Ospedale San Giovanni E Paolo
Castello 6777
30122 Venice
39 041 523 5913
39 041 529 4111
www.ulss12.ve.it/sediOspedaliere.aspx?idP=4
Ospedale dell’Angelo
Via Paccagnella 11
30174 Mestre (on the mainland)
39 041 965 711
www.ulss12.ve.it/sediOspedaliere.aspx?idP=241
English Speaking General Practitioners and Internist in Venice
Dr. Ahmed Bouhssine
Via Pigafitta 10
30021 Caorle
39 042 183 143
39 042 121 0070 tel/fax
39 335 609 8081 cell
bouhssine@libero.it
Dr. Haroutiun Keucheyan
Via Baracca 41/c
30013 Cavallino
39 041 968 786
39 041 526 0053
Dr. Massimo Perondini
Cannaregio 2666
30121 Venice
39 041 524 2736
39 041 716 580 tel/fax
Dr. Michele Sparla
Ambulatorio San Giorgio
S. Marco 4933
30124 Venice
39 041 523 0200
39 041 522 7914
Dr. Giampaolo Venchierutti
San Marco 2605
30124 Venice
39 041 528 7614
39 041 528 5553
39 041 523 9292
338 496 6242 cell
Dr. Barbara Zoni
Castello 5418
30122 Venice
39 041 528 4415
Every effort has been made to provide accurate and up-to-date information. This list has been compiled to assist in finding medical care for those visiting or living in Italy this is not to be considered an endorsement of any doctor or institution. We can accept no responsibility for the results of any consultation or consequences of any action taken on the basis of information contained in these pages. You are strongly advised to double check with the Italian and US Embassy for additional information on physicians and hospital facilities. You find additional information about the physicians by contacting local medical boards and associations or the local licensing authorities. The IAMAT (International Association for Medical Assistance to Travelers) is another excellent source to find English speaking and US trained physicians practicing in Italy contact them at www.iamat.org.